Looking to improve your confidence, communication and business success?i can help you improve communication, confidence and performance, enhance the impact and power of leadership presentations, create engaging places for people to work
Taplow, United Kingdom
About Changing people inside
I have 25 years of communication experience working in a variey of sectors - corporate, government, and not for profit. I'm qualified in coaching, counselling, NLP and therapy, starting back in 1998 as an independent executive coach. I help many people to be more confident, communicate better and become more capable to think differently and be more effective and happier at what they do.
Our Training and Qualifications
Launched membership organisation for personal development and coaching for business leaders The Engagement Ring™ (2015); appointed facilitator for Berkshire Association for Coaching co-coaching group (2014); Approved Government Growth Accelerator consultant & coach delivering change (2013); qualified in Transactional Analysis 101 (2012); Shortlisted for CIPR award Internal Communications (2011); qualified in Brain Dominance profiling with MyBrain international (2011); awarded ITOL diploma in Brain Friendly Learning (2010); Cognitive Behavioural Therapy (2010); awarded NLP Leadership Diploma (INLPTA) (2009); awarded prestigious Winston Churchill Fellowship to undertake research into volunteering in Australia (2008); achieved ‘Competent Communicator’ VP PR Toastmasters(2007/8); Psychology of Training, CIPD, (2006 ); Advanced Diploma in Hypnotherapy & Psychotherapy ICH, (2005); mentored five young people leaving care, two nominated as regional finalists in The Princes Trust awards,(2005); certified NLP practitioner (Bandler-McKenna) (2000); one of the first to achieve Chartered Marketer status CIM (1999); Counselling skills(Merton College, London (1997); lead assessor for quality management systems ISO 9000 (1996); sales & negotiation training, Haymarket Publishing (1984) EDUCATION:· 1980 - 1983 – Leeds University, BA English 2(1) 1973 - 1980 – Bury Grammar School. 4 A-levels, 9 O-levels
Our Coaching and Work Experience
Senior Communication Specialist with extensive experience in employee engagement, change and leadership communication. Karen has strategy, project management, coaching and consulting expertise across a wide range of sectors. She has a strong track record in developing and implementing well thought-through communication strategies tailored to the needs of the business. She enjoys meeting the challenges set by the senior team and building strong relationships with stakeholders. She can connect with front line audiences and translate material for broader audiences. Comfortable in both private and public sectors, she can operate equally effectively in-house or as a consultant in interim or project roles.
Founder of coaching membership group The Engagement Ring™
Owner of Changing People Inside, Maidenhead.
Founder and Director of strategy, change and communication consultancy
Delivering high impact solutions including:
Leading transformation programme to change culture, communication, skills and capability through a personal development programme for leadership team within The Portal Partnership, an award-winning IT consultancy with specialist expertise in social, insight and mobile solutions.
Set up and directed transformation communication strategy, plans, new communication infrastructure, key messages, new channels, processes, competencies and skills for Hillingdon Council; re-launched and redesigned essential channels e.g. Intranet, coached managers to improve engagement, performance and attitudes to change.
Designed business-wide change communication strategy to drive online account management; set up and enhanced communication infrastructure and networks in parallel with hands-on facilitation, design and delivery of internal communications for the British Gas Digital team
Created a transformational leadership communication programme in 2011 for Standard Life’s communication function shortlisted for a CIPR award; designed & managed 2010 global communication audit across 15 divisions.
Designed and directed change communication strategy in 2011 for Balfour Beatty and North East Lincs Council’s outsourcing programme; devised kick-off event, communication structure and campaign for an outsourcing programme for Unilever Global IS; created communication framework for EUC strategy for Centrica IS
Engaged a global audience at Astra Zeneca with new safety culture, encouraging attitude and behaviour change by creating an online campaign and network of regional champions; developed new vision and values and safety culture working with leaders of Qatari gas business South Hook LNG.
Created and led communications reviews, employee surveys, channel audits and developed internal strategies for NSPCC, The Bookseller and others.
Designed and hosted wellbeing workshops, presentation skills and coaching sessions for Sanofi Pasteur MSD, Vocalink, Warner Brothers, Standard Life
Designed and facilitated many successful change, communication and team building programmes for senior/middle managers with high evaluation ratings in the private sector e.g. Utility, Airport, Manufacturing, Pharmaceuticals and public/not for profit sector e.g. Education, Charity, Government.
As senior communication consultant, led a team to create an award winning on- line programme for 3M’s UK employees to motivate use of the Intranet
Led a team and created a global strategic approach to introduce Nycomed Amersham’s revolutionary DNA sequencing system to worldwide audiences using innovative learning maps, which improved and sustained understanding of strategy significantly over 6 month period.
Designed and developed UK and global change communication strategy and campaigns for ASDA, Littlewoods, Diageo and The Home Office which included internal launch of new brand proposition, production of range of media, managing employee launch events, supporting development of IC channels and crafting materials for re-launch of magazine and intranet.
Measured, developed and delivered change communication strategy for Alliance and Leicester, GSK, The Audit Commission, Manpower, Visit Britain
Engineered behaviour change through communication consultancy, coaching and skills development at all levels, with diverse audiences e.g. HM Prison Service Governors.
Designed, implemented and reviewed new team briefing systems for NSPCC, Diageo, Littlewoods, Audit Commission.
Designed and delivered cultural audit for Lloyds TSB to evaluate organisational values and working practices which led to far-reaching programme of improvements in leadership practices.
Introduced new vision and values and customer service programme to Bedfordshire County Council to reduce customer complaints.
Facilitated change initiatives and communication training for global audiences for Diageo, Nokia, DHL IS.
Conducted channel review for British Gas leading to successful rationalisation of internal publications, creation of new communication framework and communication training for British Gas managers.
Created a virtual internal communications agency with a team of associates
Launched the new ‘Club World’ and ‘First’ passenger services to a global internal audience for British Airways
Supported Lloyds and TSB with the merger of their communications divisions
Created an innovative, leading edge loyalty programme for NatWest credit card customers, and invented the brand ‘Reward Yourself’
Produced newsletters for internal communication of new service provision relating to encryption and security coding for The Royal Mail
Redesigned McVitie’s’ meeting and working processes empowering employees in a highly successful programme rolled out company- wide
Introduced a Quality Management system to Glaxo/Allen&Hanburys
Designed a safety communication programme for the construction of the Jubilee Line for London Underground
Managed internal & external launch communication of ‘Investor in People’, quality and customer care programmes for a local authority to maximise employee performance ensuring Charter Mark status.
As Account Director for European communication programmes for Shell Oils, led team to communicate European wide launch of Shell Helix oil to the market in three months
Instrumental in developing quality management systems so Project Link became 1st UK marketing/project management agency to achieve ISO 9000I
Introduced a Quality Management system into BT’s Marketing Department
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