Your24hCoach Privacy Policy

Your24hCoach.com – Privacy Policy and Data Protection Statement

Your24hCoach – The International Coaching Network (“we”, “us” and “our” ) are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We will make references and adopt the terms defined in the Terms. Most importantly this includes: “Advisors” (the independent individuals or companies who hold themselves out as experts in a particular field; “Services” – advisory services users may receive from Advisors and for which they are charged by us for facilitating such communication; “Seminars” being online seminars hosted by Advisors and for which users pay us for facilitating access to such seminars; and “Products”, being downloadable advisory products created by the Advisors and for which users pay us as agent for the Advisor for a personal downloadable product.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of § 5 TMG (the Act), the data controller is Yiwen Cyrus, Your24hCoach – The International Coaching Network, Hanauer Landstrasse 17, 60314 Frankfurt am Manin, Germany.

Information we may collect from you
We may collect and process the following data about you:

  • Information that you provide by accessing or registering on our site www.your24hcoach.com (the Website). This includes information provided at the time of registration, contacting Advisors, attending Seminars and purchasing Products.
  • If you contact us, we may keep a record of that correspondence.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Data Protection

The use of our website is usually possible without providing personal information. All personal data (i.e. name, address or email addresses) which is collected on our website is only possible on a voluntary basis. This data will not be passed on to third parties without your expressed consent.

We point out that data transmission over the Internet (i.e. when communicating via email) can have security gaps. A complete protection of data against unauthorized access by third parties is not possible.

A third party sending unsolicited advertisements and information materials is prohibited under the Privacy Policy. The site operators express the right to carry out legal steps in case of unsolicited promotional information, such as spam e-mails.

Privacy Statement for the use of Facebook plugins (Like-Button)

On our pages plugins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated. The Facebook plugin, you agree to the Facebook logo or the “Like Button” (“Like”) on our site. You can find an overview of Facebook-plugins here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server is established. Facebook receives the information that you have with your IP address visited our site. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign your visit to our website to your user account. We point out that as providers of the site to no knowledge of the content of the transmitted data and use them through Facebook. For more information, please see the privacy statement of Facebook under http://de-de.facebook.com/policy.php

If you do not wish that Facebook can assign your visit our pages to your Facebook user account, please log out from your Facebook account.

Privacy Statement for the Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “Cookies”, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this website your IP address from Google will be truncated, within Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address is transmitted to a Google server in the US and shortened there. On behalf of the operator of this site Google will use this information to evaluate the use of the website, compiling reports on website activity and providing other statistics with website and internet related services to the website operator. It is undertaken as part of Google Analytics that your browser sends IP address cannot be merged with other data held by Google.

You can refuse the use of cookies by selecting the appropriate settings on your browser software; You can also prevent the data generated by cookies and relating to your usage of the website (incl. Your IP address) to Google and the processing of this data by Google, by downloading the available, following link browser plugin and install: http://tools.google.com/dlpage/gaoptout?hl=de.

Privacy Statement for using Google AdSense

This website uses Google AdSense, a service for including advertisements from Google Inc. (“Google”). Google AdSense uses “Cookies”, text files that are stored on your computer, to analyze the use of the website. Google AdSense also uses so-called Web beacons (invisible images). Through these web beacons, information can be evaluated as the visitor traffic on these sites.

The information generated by cookies and web beacons on this website (including your IP address) and delivery of advertising formats are transmitted to a Google server in the US and stored there. Collected information by Google can be passed on by Google to its contractors. Google will not associate your IP address with other data stored by you.

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we point out that you may not be able to use all features of this website in this case. By using this site you consent to the processing of data about you by Google in the manner described above and for the purposes set out above.

Privacy Statement for using Google +1

Collection and dissemination of information:

Use the Google +1 button you can publish information worldwide. About the Google +1 button you and other users receive personalized content from Google and our partners. Google will store both the information that you have given for content +1, as well as information about the page you viewed when you click +1. Your +1 can be shown as evidence along with your Profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads on the Internet.

Google records information about your +1 activities to improve Google’s services for you and others. To use the Google +1 button, you need a globally visible, public Google profile that must contain at least the chosen name for the profile. This name is used in all Google services. In some cases, this name can also substitute any other name that you used when sharing content via your Google account. The identity of your Google profile can be shown to users who know your e-mail address or other identifying information for you.

Using the information collected:

In addition to the above uses the information you provide in accordance with the applicable Google privacy policy will be used. Google may release summary statistics on the +1 activities of users and sends it to users and partners, such as publishers, advertisers or linked sites.

Privacy Statement for the Use of Twitter
Functions of the Twitter service are integrated in our site. These functions are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Through the use of Twitter and the function “Re-Tweet” the web pages you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter.

We point out that we as providers of the site have no knowledge of the content of the transmitted data and use them through Twitter. For more information, please see the privacy statement of Twitter at http://twitter.com/privacy.

Your privacy settings on Twitter, you can change the account settings under http://twitter.com/account/settings.

IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies
If you visit the Website, cookies are used to allow us to better customise your visit to Your individual preferences, helping us provide you with the best possible service on the Website. “Cookies” are small bits of electronic information that a website can transfer to your hard drive to help tailor and keep records of your visit to that website. We may use cookies to collect non-personal information from you such your IP address, browser type, the time and length of your visit, the pages of the Website you visit and other clickstream data. Most major websites use cookies and their use is standard on the Internet.

We use cookies to: – simplify the logging on process for registered users;
- help ensure the security and authenticity of registered users;
- provide the mechanisms to enable us to provide our Services to you; and
- enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a web-based profile. In addition, visitors who have clicked on one of our advertisements on another website that links to the Website may be sent a semi-persistent (e.g. two weeks lifetime) anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with advertising partners.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores or access any areas reserved for registered users. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser, but this may restrict the use of some of the Website.

Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be carried out by PayPal (or any other in electronic payment system as specified by us) accordance with their privacy policy and technical security practices. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You are solely responsible for any acts occurring as a result of any use or misuse of your password.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To facilitate the provision of information, products or services (including the Services, Seminars and Products) that you request.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

Subject to your consent, we may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box when registering with us.

Disclosure of your information

We may share your personal information with our affiliated companies at home and abroad including our joint ventures and with any future owners of the Website. We may also share your information in the event of:
• If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. We will be happy to answer any enquiries from you regarding this Privacy Policy, the personal data we hold about you or the use we make of it. If you have any queries, comments, or if you wish to correct or update the data we hold about you, please contact via email to support@your24hcoach.com

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

*Access to information*Ü
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy
We reserve the right to make changes to this Privacy Policy without prior notice. If you regularly use the Website you should continue to check this Privacy Policy for updates and amendments, as you will be deemed to have accepted variations if you continue to use the Website after any changes have been posted.